FAQs

Here are the answers to some frequently asked questions. If there is anything else you would like to know, feel free to contact us!

Ours was the first exam management platform built specifically with the examiner’s needs in mind. We are not a third-party administrator and do not sell directly to employers. Our platform accounts for over a third of all electronic DOT and occupational health exam submissions because it is more user friendly and offers more features than anything else available.
No. 3bExam is a cloud-based SAAS (software-as-a-service) solution. You can use any browser on any device that is connected to the Internet, iIncluding desktops, laptops, tablets, and smartphones.
No. 3bExam is a browser-based solution that will work on any iOS or Android device through your mobile browser of choice.
No. Our standard billing is monthly via credit card. There are no activation fees, cancellation fees, or long-term commitments.

You can literally be completing exams within 30 minutes of activating your account. Most clients are up and running before we have a chance to call and thank them for joining us. Activation takes just a few moments through the activation link on our website. The interface is intuitive and setting up your users is quick and easy. All you need to do is accept the terms of our software licensing agreement and sign a HIPAA compliance Business Associates Agreement. All we need is your practice information and credit card info for billing. There is no further administrative processing or waiting period.

Unlimited support and training are free. Our help desk is available around the clock and we can schedule training for administrators or groups of users as needed, although usually little to no training is required. For organizations new to digital exam management, we provide training to help overcome any initial resistance to the transition from paper-based workflows. All 3bExam clients have access to the most recent FMCSA updates and a community of experienced exam professionals, medical experts, and technology partners.
No. Use of the 3bExam portal is free of charge.
You will always have access to your historical records even if you decide to stop using 3bExam. Your login and password will stay active and allow you to access all of your data and documents forever.

3bExam is not a third-party administrator. We do not sell to employers or transportation companies and our users are not part of a collection site network. The 3bExam platform is designed specifically to simplify the exam process for examiners and improve their relationship with employers and their workforce. While we do not “send you business,” the value added to your services by using 3bExam will definitely help increase your revenues.

3bExam is an exam management platform that greatly exceeds the capability of a “fillable PDF” or an “electronic form.”  Our intuitive web interface, intelligent data collection, error checking, validation and alerts on critical conditions ensure accuracy and compliance for every exam.

3bExam is a full-function browser based application. There is nothing to download or install. You can use your choice of computer, laptop, smartphone, or tablet connected to the internet. Access 3bExam anywhere, anytime, on any device.

3bExam is not an electronic medical records or electronic health record system. 3bExam is a standalone exam management platform that works in conjunction with your EMR or EHR. We do maintain a complete electronic record, including indexed document storage and a complete audit trail. 3bExam does offer a limited function scheduling and billing module but we do not consider the platform an EMR or EHR in the traditional sense.

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The platform is so easy to use, you can start right now. Create your account, activate it, and say goodbye to paper forever.

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